Thank you for your purchase of a Mercari Personal Alarm.
Please note, the full set of instructions are not within the box. These will be emailed to you once your order has been dispatched. You may also download the instructions directly here below;
Use with 2Degrees, One.nz or Spark
Please follow ‘setting up your SIM card’ instructions from your network carrier in full before inserting into the device.
4G Telstra. Brand new cards are recommended.
Vodafone May also work in most areas – To confirm Vodafone coverage in your area, use a personal SIM card in the device to test Voice & SMS
Before you put the SIM card in the alarm – please ensure the Voicemail, SMS & Calling functions are working correctly in a normal cell phone before putting the SIM card in the device. Always restart the device after changing SIM cards.
Please charge your device for 6 hours before 1st use. Best to leave it by the window during this time so it may pick up and connect to GPS.
You program the device by sending it text commands from your own cell phone.
Some useful guides on youtube-
https://youtu.be/goQeGQLRvcg How the device works
https://youtu.be/EEveo7mgMYE SIM card set up before installing
https://youtu.be/mTy7WeYiVro How to turn on & off
https://youtu.be/OyidohtePqM How to Insert SIM card
https://youtu.be/cZ9Jba1Zsr8 Basic Programming Tutorial
https://youtu.be/1tRnPIRr9UY Text to Program Demo
https://youtu.be/zFrmezhHKCM Fall Detection explanation
https://youtu.be/kOdz1wp9t2c Location finding explanation
https://youtu.be/8WC_9ARhYRs?si=TljG6PNFQ9gyXCy- Geofence Explanation
Devices may be tracked using these 3rd party websites. Mercari Ltd does not provide support for 3rd party tracking.
If you have any questions, please do not hesitate to get in touch.
+64 9 8896575
PO Box 11621