Thank you for your purchase of a Mercari Personal Alarm.

Please note, the full set of instructions are not within the box. These will be emailed to you once your order has been dispatched. You may also download the instructions directly here below;

Start Guide – READ FIRST

Full SMS Instructions

If you have not added your contact phone number during Paypal checkout, please email it to us as this will be required for the tracked courier. [email protected]

NZ Users;

Use with Vodafone or Spark only.

Vodafone SIM cards are Recommended

Please follow ‘setting up your SIM card’ instructions in full before inserting into the device.

Australian Users;

4G Telstra or Voadafone in Australia. Brand new cards are recommended.

Before you put the SIM card in the alarm – please ensure the Voicemail, SMS & Calling functions are working correctly in a normal cell phone before putting the SIM card in the device. Always restart the device after changing SIM cards.

Please charge your device for 6 hours before 1st use. Best to leave it by the window during this time so it may pick up and connect to GPS.

You program the device by sending it text commands from your own cell phone.

Some useful guides on youtube- How to program demonstration How to Insert SIM card How to turn on & off Recommended Basic Set Up Animated

Live Tracking

Devices may be tracked using these 3rd party websites. Mercari Ltd does not provide support for 3rd party tracking. Smart Locator Set Up guide

If you have any questions, please do not hesitate to get in touch.


+64 9 8896575

[email protected]

PO Box 11621

Ellerslie 1051


New Zealand