Thank you for your purchase of a Mercari Personal Alarm.

Please note, the full set of instructions are not within the box. These will be emailed to you once your order has been dispatched. You may also download the instructions directly here below;

Start Guide

Full SMS Instructions

If you have not added your contact phone number during Paypal checkout, please email it to us as this will be required for the tracked courier. [email protected]

Please be aware, the alarm being sent work with 4G Spark or Vodafone SIM Cards in New Zealand. Please follow ‘setting up your SIM card’ instructions in full before inserting into the device.

4G Telstra or Voadafone in Australia. Brand new cards are recommended.

Before you put the SIM card in the alarm – please ensure the SMS & Calling functions are working correctly and set up your voice mail on a normal cell phone before putting the SIM card in the device. Always restart the device after changing SIM cards.

Please charge your device for 6 hours before 1st use. Best to leave it by the window during this time so it may pick up and connect to GPS.

Attached are the programming instructions. You program the device by sending it text commands from your own cell phone.

The settings 90% of users use can be found quickly in the ‘Start Guide’. All other programming can be found in the ‘SMS programming guide’, and will be useful if connecting to 3rd party tracking platforms (Set APN).

Some useful guides on youtube- Basic Set up How to Insert SIM card Recommended Basic Set Up Animated

Live Tracking

Devices may be tracked using these 3rd party websites. Mercari Ltd does not provide support for 3rd party tracking. Smart Locator Set Up guide

If you have any questions, please do not hesitate to get in touch.


+64 9 8896575

[email protected]

PO Box 11621

Ellerslie 1051


New Zealand